Refund Policy

• As all products are made to order and handcrafted, cancellations or refunds are not possible once production has begun.

• Exchanges are accepted only if the product is damaged during transit.

• To be eligible for an exchange, an unboxing video is mandatory, clearly showing the package being opened and the damaged/broken product visible during the unboxing process.

• Requests without a valid unboxing video will not be considered.

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By placing an order with Paints Lab, you agree to the above terms and conditions.